Here's the process from start to finish — no mystery, no small print.
Step 1: Upload your bills
Upload your electricity, water, and property rates invoices. Three months is enough to start; 12 months gives a fuller picture. The platform processes them automatically — reading data, identifying accounts and billing periods, beginning verification. Takes minutes to set up.
Step 2: We verify every line
Tariff verification: Every rate checked against the current published schedule for your supply authority. Meter reading verification: Consumption cross-checked against historical patterns — estimated readings flagged, anomalies investigated. Demand charge analysis: Abnormal spikes identified — if caused by a metering anomaly rather than actual consumption, you have grounds for recovery. Property rates review: Rates calculation checked against the current municipal valuation roll.
Step 3: Errors are flagged and documented
Every discrepancy is documented with a rand value, description, and supporting evidence. You see everything — every finding presented transparently with underlying data visible.
Step 4: Recovery projects tracked to completion
Each flagged item becomes a tracked project from identification through dispute submission, municipal engagement, and confirmation of the credit. The platform currently tracks R 30,843,912 in annual savings across active projects.
The commercial model
The account audit is free. If we find nothing, you've paid nothing. When we find savings — and across 5,549 accounts we've identified R 39,662,305 worth — OptiRate shares in those savings. For ongoing monitoring, there's a fixed monthly fee per account.
Who is this for?
Any South African business paying electricity, water, or property rates that hasn't had bills independently verified in the last 12 months. Particularly valuable for multi-site businesses, those on TOU tariffs, and businesses that have expanded or changed their operating profile.
Book your free utility account audit at optirate.io — or book a demo to see the platform first.
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